Open link in new tab
  • Contact now
  • Print this resume
  • Share on Facebook

Resume Number : 50003
Category : Information Technology
Desired Position : director of user research and testing
Education : Master of Computer Application
Skills :
Quality Assurance 9 Yr
Web & eCommerce Testing5 Yr
Test Automation Implementation5 Yr
Tax Terms: Contract Corp-to-Corp
Location : New York, New York
Current Company : NJM Insurance
Current Salary : Up to $150K
Experience : 5-10 Yr
Date : 09-03-13
Info :


  • More than 9 years of experience in the field of Software Quality Assurance in multi-cultural & Distributed Team environments in onshore/offshore delivery model.
  • Led Fresh development, maintenance and implementation projects of small to medium size of 6 and 40 team members.
  • Experience of leading Guidewire & StoneRiver Product Suite implementations as well as custom development & maintenance.
  • Complete understanding of all the phases of Software Development Life Cycle from project planning up till deployment; exposure to both, conventional methodologies like waterfall as well as Agile methodologies.
  • Led Prevention activities to reduce number of failures and hence reducing cost of quality.
  • Introduced & Led Test Driven Development & Customer Driven Test to reduce defects count and hence increasing customer satisfaction.
  • Strong domain knowledge of P&C Insurance (Workers Compensation, Auto, Home Owners), Medical Bill review / Fee Scheduling.
  • Diversified experience of leading testing teams in Web Based, JAVA, .Net, iOS, Android and SOA projects & implementations.
    • Experience of managing Test Automation Implementations using RFT, QTP, LISA and Selenium WebDriver. 

Core Competancies

  • Web & eCommerce Testing
    • Defect Prevention
    • Six Sigma DMAIC
    • Offshore Management
      • SOA & Webservice Testing


  • Test Planning & Design


  • Enterprise Quality Assurance
    • Agile & Waterfall Testing


  • Workers Compensation Domain
  • Test Automation Implementation
    • Product Quality Analysis


  • Personal auto & home insurance


  • Mobile App & Mobile Website testing
    • Enterprise Testing Strategy Development


  • Fee schedule/Medical Bills Review


  • Webservice Test Automation
    • iOS & Android Testing


  • P&C Insurance Domain


Employment History

  • Sr QA/Test Lead; Pyramid Technology Solutions Inc; Oct 2011 – Present
  • Sr V&V Engineer; iGatepatni (f.k.a Patni Computer Systems Ltd); Feb 2005 – Sept 2011
    • EDP In charge; Vivek Roadways; April 2003 – Jan 2005

Degrees & Certifications

Master of Computer Application – 3 Years Masters degree in computer applications        

Bachelor of Commerce – 3 Years Undergrad degree in commerce (accounting and business management)

Project Management Professional (PMP) – Project Management certification from Project Management Institute

IBM Certified Solution Designer – Rational Functional Tester for JAVA

Technical Proficiencies

Rational Functional Tester & Clear Quest, RALLY, SOAPUI, JIRA, HP ALM, Selenium WebDriver, QTP, LISA, StarTeam, Objective-C,

Apple Xcode 4  IDE, iOS SDK, HTML, JavaScript


PolicyCenter & BillingCenter Implementation  – Oct 2012 to Present

Client: NJM Insurance, West Trenton, NJ (System Integrator – Marlabs Inc)

Employer: Pyramid Technology Solutions, Inc

Role: Sr QA Consultant (Workers Compensation Implementation)

PolicyCenter & BillingCenter Configuration project is multi-million dollar initiative of Policy Admin System technology modernization from mainframe based legacy systems to state of the art Guidewire’s PolicyCenter to provide quoting, binding, billing, payment & complete administration of personal & commercial lines insurance policies.

  • § Functional & Integration test creation for testing Guidewire PolicyCenter & BillingCenter configuration & third party interfaces
  • § Functional & Integration test execution on PolicyCenter & BillingCenter configuration & configuration & third party interfaces
  • § User story requirement analysis and confirmation criteria review
  • § User story demo & acceptance meeting presentation
  • § Defect report, defect filing and defect confirmation testing


ADVANCE-AMFAM.COM  – Oct 2011 to Oct 2012

Client: American Family Insurance, Madison, WI

Employer: Pyramid Technology Solutions, Inc

Role: QA Testing Lead/Manager

Advance - program is multimillion dollar initiative of technology transformation from Flash/Flex to HTML and integration of current world with Guidewire PolicyCenter & BillingCenter to provide quoting, binding and billing of Auto & Property insurance policies from new systems. Through, customer can also view policy information, print id cards, request policy changes, view their billing statement, make payment, FNOL and review claim status.

  • § Leading team of automation and manual test engineers
  • § Defined Testing Strategy & Plan, Automation Strategy & Plan for activities needed at different stages of SOA implementation.
  • § Introduced Test Driven Development & Customer Driven Test to reduce post delivery defects and hence increasing customer satisfaction
  • § Accountable for QA team delivery & quality of activities performed @ all phases of testing (functional, integration, application, performance, UAT and SIT (system integration testing)).
  • § Testing on iPhone, iPad and Galaxy for iOS and Android compatibility
  • § Test Automation framework implementation using iTKO LISA & Selenium WebDriver.
  • § Automation script creation, maintenance and execution using iTKO LISA & Selenium WebDriver.


Client: StoneRiver Insurance Solutions, Denver, CO

Employer: iGatepatni (f.k.a Patni Computer Systems Ltd)

Role: Onsite-offshore Coordinator/Lead

Project/Program was to enhance & test Base product suites as well as customize, test & implement @ various client locations. PowerSuite (Policy, Billing, Claims and Documents) and JProduct (PolicySTAR, FAB - Fiserv Advance Billing & CWS - Claims Work Station) Suites are JAVA based software products having complete core insurance processing functionalities for Workers Compensation and P&C insurance. Software products are functionally configurable and technically compatible to be deployed on different set of environment using operating systems like Windows and HP Unix, different application servers like JBoss and WebSphere, databases like DB2, Oracle and SQL Server.

  • § Involved in client implementations as well as base product maintenance projects having small to medium team size of 6 to 40 members in globally distributed team environment. Below is list of implementations –
    • § PowerSuite Implementation – Wyoming Workers’ Safety and Compensation Division
    • § PowerSuite Implementation – BrickStreet Insurance
    • § Jproduct Suite Implementation – Bear River Mutual Insurance
    • § Jproduct Suite Implementation – Georgia Farm Bureau
    • § PowerSuite Implementation – BerkleyNET
    • § PowerSuite Implementation – State Compensation Fund Arizona (SCF Arizona)
    • § Led Quality Assurance as well as Software Testing functions – Prepared & maintained test plan, test strategies, Entry and Exit criteria, Test Automation Implementation, Risk Identification, Prioritization and Mitigation, Defect Management plans/process
    • § Coordination between onsite (client) and offshore team
    • § Led Functional, Integration, Performance, System and Regression (manual & automated) testing efforts
    • § Led Prevention Activities for continuous improvement in Quality & Productivity of deliverables
    • § Test Automation framework implementation using QTP & RFT
    • § Test automation scripting and execution using QTP & RFT

ENTERPRISE QA 9.2.1 & 9.3 – Jul 2005 to Oct 2005

Client: NewMarket International, USA

Employer: iGatepatni (f.k.a Patni Computer Systems Ltd), Gandhinagar, Gujarat - India

Role: Group Lead

Project was to add and test new functionalities to the Newmarket International’s hospitality product suites – Delphi and Delphi.Net. NewMarket International Inc. is the leader in delivering sales, group catering and banquet software solutions to the global hospitality and entertainment industries.



iCoke – Apr 2005 to Jun 2005

Client: The Coca Cola Company, USA

Employer: iGatepatni (f.k.a Patni Computer Systems Ltd), Gandhinagar, Gujarat - India

Role: QA Analyst (V&V Engineer)

ICoke was one of the connection platforms identified by the Global Coca-Cola Franchise team that will be used to support the revival of the Coca-Cola Icon. Objectives of this project will be to retain youth drinkers through a continuity program as well as build a global community (database) of 100 million consumers by 2010 that can be used as a marketing asset.

MetLife Chile CP Platform – Feb 2005 to Mar 2005

Client: Metropolitan Life Insurance Company, Chile

Employer: iGatepatni (f.k.a Patni Computer Systems Ltd), Gandhinagar, Gujarat - India

Role: QA Analyst (V&V Engineer)

MetLife Internationalplanned for consolidating policy administration & underwriting into Common Operating Architecture for all the locations. MetLife International Chile was the second country to rollout & go live with CP (Common Platform) Architecture.

EDP In-charge at Vivek Roadways – Baroda, Gujarat, India – April 2003 to Jan 2005

  • § In charge of desktop support function for 20+ systems – trouble shooting & end user training in daily operations
  • § Preparing management report formats using excel spreadsheets & crystal reports
  • § Programming macros for Managing Director helping him in day to day business analysis and presentations
  • § Evaluating vendor software packages for business operations like lead management, accounting, inventory etc and take buy or build decision
  • § Development & maintenance of in house system for marketing lead management & inventory analysis – Technology used – VB and MS-Access
  • § Trucking route optimization, critical path analysis & scheduling loading/offloading
  • § Helping & monitoring data entry team in converting existing books & records into digital format