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Resume

Resume Number : 50008
Category : Information Technology
Desired Position : director of user research and testing
Education : Bachelor in Electronics, Bangalore University
Skills :
Defect Tracking15 Yr
Tax Terms: Contract Corp-to-Corp
Location : New York, New York
Current Company : UST Global Inc
Current Salary : Up to $150K
Experience : 10-20 Yr
Date : 09-03-13
Info :

Career Summary:

A forward thinking, capable, committed QA manager with thought leadership and proven ability to meet agreed deadlines, co-ordinate work and work to defined testing methodologies within a structured environment. Focused on any task at hand and able to utilize existing test knowledge and experiences to come up with practical solutions and alternatives to testing processes. Having a thought leadership, negotiating and communicating skills and capable of providing authoritative guidance and advice to both in-house and third party test teams.

 

CORE COMPETENCIES:

  • Enterprise Data Management
  • Data subset and masking
  • Thought leadership
  • Program/Project management
  • Budgeting, estimation and forecasting
  • Strong knowledge of agile, scrum and waterfall SDLC and STLC methodologies
  • Healthcare (predominantly ICD 10 implementation)
  • Retail, BFS and Insurance knowledge
  • Enterprise Integration QA Program Management
  • MDM Test Program Management
  • Test Data Management
  • Data migration QA program management

 

 

CAREER PROGRESSION:

 

UST Global Inc

April 2013 – Till Date

Senior Manager – Healthcare Testing

 

Xavient Information Systems, Inc

October 2012 – April 2013

QA Practice Manager

 

Cognizant Technology Solutions US Corp

October 2007 – October 2012

Project Manager

 

Fidelity Investments

May 2005 – October 2007

Senior Test Engineer

 

InterTitle, a division of First American Corp

March 2004 – April 2005

Quality Analyst

 

Unique Softech Private Limited

November 1999 – January 2004

Software Test Engineer

 

 

Key Skills

Areas of Expertise:

 

  • Agile Testing
  • Defect Tracking
  • MDM Testing
  • BPM Testing
  • Risk Based Testing
  • Test Optimization
  • TDM
  • Test Methodology
  • System Testing
  • UAT Testing

PROFESSIONAL ABILITIES

  • Experienced across multiple types of testing like ST, SIT, UAT, RBT, MDM, BPM, TDM and Data Migration
  • Experienced in working on Business, Functional and Technical requirements
  • Knowledge of MS Office tools including MPP and Visual Studio
  • Capable to take preventive action when risks are unacceptable and communicate diplomatically to executive leadership and program teams accordingly
  • Understanding of different test approaches and techniques
  • Actively maintain awareness and understanding of current developments and best practices in testing
  • Strong knowledge of program/project management with extensive knowledge in execution and control
  • Making sure that all testing plans comply with company guidelines, standards and regulations

MANAGERIAL/LEADERSHIP ABILITIES

  • Managing QA teams/portfolio
  • Strong influencing and communication skills
  • Having a flexible attitude and positive approach
  • Ability to lead both onsite and offshore teams (includes vendors/third party client partners)
  • Experienced in client facing roles and prosing new strategic plans with vision and longer term plans
  • Constantly maintaining high levels of accuracy
  • Ability to quickly learn applications with minimal documentation and training
  • An understanding & appreciation of the full SDLC and how testing relates to it
  • Training new test team members
  • Handling escalations cautiously and meticulously

US Visa Status: PERMANENT RESIDENT / GC

 

ACADEMIC QUALIFICATION:

 

  • Bachelor in Electronics, Bangalore University, 1997
  • Pursuing MBA IT from ICFAI (Distance Education)

TECHNICAL QUALIFICATION:

 

  • NIIT Software Educational Diploma, Bangalore, 1999

 

PROFESSIONAL CERTIFICATIONS:

 

  • Present as a Professional, Dale Carnegie (PAP) 2007
  • CCP Software Testing Certification – Cognizant 2008
  • Yellow Belt– Fidelity Investments 2005
  • Investments and Mutual Funds Domain Certification – Fidelity Investments 2006
  • Banking Services Domain Certification – Cognizant Certification 2008
  • Certified Software Tester  - STG India - 2004

 

TECHNICAL COMPETENCIES:

 

DATABASE

Relational Database

Oracle, DB2, TOAD and  SQL

 

OPERATING SYSTEM

OS

Windows NT/95/98/2000/XP, MS-DOS, UNIX

 

TOOLS AND TECHNOLOGIES

QA Automation

WinRunner, QTP 10

Test Management

Test Director, HP QC 10.0

Defect Management

Rational Clear Quest, HP QC 10.0, Bugzilla

Project Management

MPP, SAP Solution Manager

BPM

IBM Lombardi and PEGA

CRM

IBM WCC and Siebel

 

Experience and responsibilities

 

UST Global Inc.– Senior Manager – Healthcare Testing –April 2013 to till date

 

  • Managing a portfolio of 89 onsite and 140 offshore testing team
  • Setting up a TCOE for TDM, Test Environment Architects and Data Conversion Testing program
  • Implementing best practices at healthcare client across the global delivery center model
  • Providing vision through thought leadership and management guidance to VP and Executive Team
  • Handling escalations aggressively and meeting client expectations to maintain healthy relationship
  • Monitoring the adherence to  meet SLAs and partnering with other vendor client partners
  • understanding issues and risks and reporting status appropriately
  • Managing very large program execution from vision through implementation 
  • Accountable for budgeting and scheduling in programs and projects
  • Effectively managing hiring/reducing the resources based on the resource needs with appropriate planning
  • Providing detailed program plan for execution for E2E large data migration for Teradata
  • Conducting meetings with VP, Directors and tracking program level issues and risks diligently
  • Scheduled daily conference calls for programs in different locations and status update is monitored
  • Outsourcing multiple projects and large programs for delivering from offshore
  • Structuring onsite offshore-model for growing the offshore capacity of the organization
  • Diligently managing large globally distributed testing teams
  • Establishing continuous improvement approach at project and organization level

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Xavient Information Systems – QA Practice Lead – Oct 2012 to April 2013

 

  • Managed portfolio of 21 onsite and 56  offshore testing team
  • Providing guidance and adhering to SOAX compliance
  • Providing estimates and maintaining schedules by ensuring the deliveries by respective teams
  • Providing weekly and monthly status reports for all projects to client and internal executive team
  • Planning appropriate resourcing for forecasted projects
  • Providing appropriate capacity tracking for existing resources for future project assignments
  • Handling escalations aggressively and meeting client expectations to maintain healthy relationship
  • Monitoring the adherence to  meet SLAs and partnering with other vendor client partners
  • Managing scope changes and tracking project progress
  • understanding issues and risks and reporting status appropriately
  • Creating checklists for smooth project delivery
  • Prepared lessons learned for the projects implemented
  • Validated actual schedule, milestones, deliverables appropriately
  • Planned and updated project plan as appropriate
  • Managing project execution from vision through implementation 
  • Determined structure for test environment and worked with immediate and cross-functional teams
  • Coordinating closely and leading both development and testing team and guide in defect tracking
  • Accountable for budgeting and scheduling in projects
  • Effectively managing hiring/reducing the resources based on the project needs with appropriate planning
  • Create strategic plans for implementing projects within the client location
  • Conducting meetings with program, development, QA and BA teams for regular updates
  • Scheduled daily conference calls for programs in different locations and status update is monitored
  • Outsourcing multiple projects and large programs for delivering from offshore
  • Structuring onsite offshore-model for growing the offshore capacity of the organization
  • Building new strategic plans for providing a structured TDM methodology at client locations
  • Diligently managing large globally distributed testing teams
  • Handling client escalations timeline timely manner by providing adequate solutions plan
  • Establishing continuous improvement approach at project and organization level

Xavient Information Systems – QA Practice Lead – Oct 2012 to April 2013

 

  • Managed portfolio of 21 onsite and 56  offshore testing team
  • Providing guidance and adhering to SOAX compliance
  • Providing estimates and maintaining schedules by ensuring the deliveries by respective teams
  • Providing weekly and monthly status reports for all projects to client and internal executive team
  • Planning appropriate resourcing for forecasted projects
  • Providing appropriate capacity tracking for existing resources for future project assignments
  • Handling escalations aggressively and meeting client expectations to maintain healthy relationship
  • Monitoring the adherence to  meet SLAs and partnering with other vendor client partners
  • Managing scope changes and tracking project progress
  • understanding issues and risks and reporting status appropriately
  • Creating checklists for smooth project delivery
  • Prepared lessons learned for the projects implemented
  • Validated actual schedule, milestones, deliverables appropriately
  • Planned and updated project plan as appropriate
  • Managing project execution from vision through implementation 
  • Determined structure for test environment and worked with immediate and cross-functional teams
  • Coordinating closely and leading both development and testing team and guide in defect tracking
  • Accountable for budgeting and scheduling in projects
  • Effectively managing hiring/reducing the resources based on the project needs with appropriate planning
  • Create strategic plans for implementing projects within the client location
  • Conducting meetings with program, development, QA and BA teams for regular updates
  • Scheduled daily conference calls for programs in different locations and status update is monitored
  • Outsourcing multiple projects and large programs for delivering from offshore
  • Structuring onsite offshore-model for growing the offshore capacity of the organization
  • Building new strategic plans for providing a structured TDM methodology at client locations
  • Diligently managing large globally distributed testing teams
  • Handling client escalations timeline timely manner by providing adequate solutions plan
  • Establishing continuous improvement approach at project and organization level

Cognizant Technology Solutions US Corp. – Project Manager – Oct 2007 to Oct 2012

 

  • Provided estimates and maintained schedules by ensured the deliveries by respective teams
  • Provided weekly and monthly status reports for all projects to client and internal executive team
  • Planned appropriate resourced for forecasted projects
  • Provided appropriate capacity tracked for existed resources for future project assignments
  • Handled escalations aggressively and met client expectations to maintain healthy relationship
  • Monitored the adherence to  meet SLAs and partnered with other vendor client partners
  • Created and reviewed test strategy for strategic planning from QA deliverable standpoint
  • Appropriately categorized the requirements into the project detailing schedules, controls, resources, costs
  • Created goals & milestones within the project
  • Created project presentations to the senior management
  • Projected appropriate budget and planning for upcoming projects and identified risks
  • Managed scope changes, monitored by tracking project progress
  • Understood issues and risks, reported status appropriately
  • Created checklists for smooth project delivery
  • Prepared lessons learned for projects rolled out
  • Provided the actual schedule, milestones, deliverables against the planned and updated project plan
  • Managed project execution from vision through implementation involving internal resources
  • Determined structure for test environment and worked with cross-functional teams
  • Effectively managed in hiring/reducing the resources based on the project needs
  • Managed performance of resources post discussion with HR as per organizational policy
  • Closely monitored delivery of code from development, QA team until successful implementation
  • Conducted regular meetings with development, QA and Business Analysis teams for regular updates 

Fidelity Investments – Senior Test Engineer –May 2005 to Oct 2007

 

  • Created & reviewed Test Strategy, Test Plan, System Test Cases and System Integration Test Cases
  • Created estimation and reviewed with project managers
  • Understood business requirements and raised appropriate questions for clarifications
  • Allocated task for the team members and peers
  • Conducted auditing for other projects as per CMMI standards of the organization
  • Prepared checklists for the QA deliverables
  • Prepared RCA documentation for all projects after the project completion in SIT phase for each of defects
  • Prepared Test Summary Report for all the projects
  • Prepared daily activity tracker to ensure each resources utilization for 8 hours of work
  • Prepared WSR and MSR and published to Project Management
  • Conducted defect triage meeting with development and QA teams to analyze defects raised in ST and SIT
  • Created test data for the UAT team

First American Corporation – Quality Analyst –March 2004 to April 2005

 

  • Created Test Plan, System Test Cases and System Integration Test Cases
  • Reviewed Test Plan, System Test Cases and System Integration Test Cases
  • Created estimation and reviewed with Test Manager
  • Understood business requirements and raised appropriate questions for clarifications
  • Created defects and raised risks in the project during the shakeout testing
  • Understood the requirement document and raised appropriate questions to the business analyst team for clarifications
  • Reviewed all the test artifacts that were designed by peers and subordinates
  • Submitted daily status report to Test Lead and Test Manager
  • Prepared weekly status report and reviewed with Test Lead and Test Manager
  • Prepared defect report and published to Business Analyst, Development and QA teams for further defect triage meeting scheduling

Unique Softech Private Limited – Test Engineer – Nov 1999 to Jan 2004

 

  • Created and reviewed Test Plan, System Test Cases and System Integration Test Cases
  • Understood business requirements and raised appropriate questions for clarifications
  • Created defects and raised risks in the project during the shakeout testing
  • Understood the requirement document and raised appropriate questions to business analyst team for clarifications
  • Submitted daily status report to Test Lead and Test Manager
  • Prepared weekly status report and reviewed with Test Lead and Test Manager
  • Prepared defect report and published to development and QA teams