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Resume Number : 50033
Category : Information Technology
Desired Position : senior systems engineer
Education : MSC. Electronics and Mathematics
Skills :
MS Active Directory 2008/2003/20005 Yr
Microsoft Cluster Servers6 Yr
ITIL HP Service Manager V 9.28 Yr
Tax Terms: Contract Corp-to-Corp
Location : New York, New York
Current Company : IBM Global service
Current Salary : up to $125K
Experience : 10-20 Yr
Date : 09-08-13
Info :

Objective :


  • US Citizen with over 16 + years experience in mid to large scale, Multi-platform Windows[ wintel ]

         environment, Multiple more   than 6 Data Centers located in New York, Ohio, Burbank , Anaheim California,

         Orlando Floridafor more than 5,000 servers and 50,000 user nodes on a daily basis in multi-domain, in multiple

         time zones. Experience in a large Enterprise Network environment, working in a remote work environment, working

         offshore IT Team, vendors, users, part of a REMOTE virtual team. Strong hands on experience with Microsoft         

         technologies Active Directory,  networks and servers, Server OS, DNS, Networking issues.


  •     Worked after office hours and on-call responsibilities regularly. Worked on  a 2nd shift and or the weekend as part

          of Normal 40 hour week. Part of a Swat team member.                     


  • Accomplished IT professional with demonstrated success implementing strategic IT initiatives that improve business

         Functionality with a positive impact on network environment. Self-starter, adept at moving into new environments       

         and Extrapolate from existing experience to quickly adapt to new technologies fluently. Possess clear

         communications and Collaboration skills to work in concert with diverse groups effectively.


Technical Skills: utilized in almost all different company responsibility.


Operating Systems:

Windows 2008/2003/2000 Server

(Standard and Enterprise) all versions

VMWare ESXi Vsphere 5.0

(Versions 5.0 4.0 )

Virtual center, Infrastructure client


Windows XP / 98 / 7 / 2000



Server Software:

MS Active Directory 2008/2003/2000

Citrix Presentation Server

(Versions  4.5 - 3.0)

Microsoft Cluster Servers

(File, Print, SQL)

Microsoft Exchange 2000/2003

Microsoft Terminal Server

Microsoft IIS Server

Service Management (ITIL) framework training

Lync client.


Management Software:

ITIL HP Service Manager V 9.2

HP Systems Insight Manger

HP Open view - Service 

Center 6,

HP-Compaq INSIGHT  Manager,

Site Scope Technologies.

IBM Director

Dell Open Manage

Symantec, EPO McAfee Enterprise 10

McAfee Anti-Virus

Blackberry Enterprise Manager

VERITAS Backup / VERITAS Net Backup

Backup exec.






GPO support, AD Support


HP DL Series / Blade Servers

HP C-Class Blades and Chassis

Compaq servers

IBM X-Series Servers

IBM Blade Servers

Dell Power Edge Servers

Dell Power Edge Blade Servers

Cisco routers, switches

Desktop /Peripherals

DELL, HP, IBM PC,clone PC’ compatible

LENOVO Laptop, SCANNERS, Tape Backup

HP Jet direct, Printers, Ethernet NIC, PCMCIA Cards, T1, UPS, LinkSys Router, Secure ID Tokens, IBM token Ring H/W Cards

Macintosh PCS, Palm Pilot, Blackberry, Flash Memory / Cards, Modems, Multimedia Sound

card, scanners, CD Recording hardware

Multiport Video adapters


04/2008 – 02/22/2013   DISNEY WORLD – ABC TV Network   IBM Global service       New York City,   NY 

                                             Network System Administrator - Windows Server Operation.      


      Server administration / Network administration support / Data center support.

  • Provided Tier 2-3 final ultimate Infrastructure Server support and system administration work , network support  work

      for windows based server infrastructure environment

  • Designed and instituted server build standards/documentation as per company guidance for server installations and

      [DECOM -  retirements] for 5500 physical and 1500 virtual server environment.

  • Review, test, and deploy new Windows service packs, hot fixes, system Firmware updates and vendor-supplied


  • Monitor and test system performance; provide statistics and reports
  • Worked with  MS Exchange server 2003 and 2007 server support

      Active Directory Environmental Work

      Performed day to day responsibilities as a System Administrator in a team of 16 maintaining more than 4500     

      WINDOWS Servers in 5 Multiple locations running W2K8, W2K3, W2k, NT, /Linux/ VMWare ESXi Vsphere 5.0

      /Vcenter client/ Cluster Server operating systems & associated products.

  • Used ITILProcedures, HP SERVICE Manager V 9.2 and Provided system Administration for a commercial outsourced Account including Network support, Technical support and Hardware support.
  • Had Service Management (ITIL) framework training in an effort to comply with all internally documented

      policies and procedures designed for IBM Global service IS service support

  • Installed and maintained all local area network hardware and software, including servers, peripherals, network devices and wiring Review hardware, software and REMEDIATE server daily REMOTELY and in Data Center as per DISNEY WORLD policies Designed GPO’s to better fit the complexity of the user, server, and security rights within AD for better individualization, security, and compliance
  • LAN and WAN audits and installation includes checking and Installation of Company Data Base Information Checks, OS System checks, User Id / Group File access management, Network configuration [HBA, NIC, CBI, RILO/RSA, DNS], Boot and Production Backup checks, Network Tool Checks, IIS, SAN configuration/software, SQL server, Cluster Server,

       VMWARE Server / Guest Checks, VERITAS Netback up administration

  • Monitor, Manage and Log all Systems Service calls for Incident and Request for change in production environment through HP SERVICE MANAGER V 9.2 / OPENVIEW Service Center 6.0.
  • support GPO policies for all servers, server platforms, applications, users, computer, and regional

      Standards. Had Service Management (ITIL) framework training in an effort to comply with all internally

      Documented policies and procedures


02/2008- 04/2008    HORIZON BLUE CROSS BLUE SHIELD OF NEW JERSEY         Farmingdale , NJ

                                 Network Administrator- Wintel Server Operation


Server/Systems Admin Support

  • Monitor, Manage, and Administer 1500 WINDOWS servers between two remote sites [Production and DR sites] Data Centers including Disaster Recovery site running various OS. Monitor, Manage and Log all Systems Service calls through HP OPENVIEW Service Center 6.0.
    • Installed images and deployed new Wintel Server Windows 2K3 using ALTIRIS 6.5, SMS 2 and HP SMART START.
    • Resolve day to day Software, Hardware, Infrastructure issues, Upgrade and Maintenance to Network Infrastructure.
    • Maintain AD add, delete, and modify Resources and Network issues.  Coordinating 3Rd party Vendors on all kinds of

      Issues INCLUDING Active Directory, DNS, DHCP, GPO, VMWare ESXi Vsphere 5.0 /Vcenter client.

  • Monitor, Manage and Log all Service calls through PREGEGRINE Service Manager.
  • Perform Manual QA of Application and Databases during the Disaster Recover and Business Continuity drills. Supported in Implement Disaster Recovery plan, Plan Server Move, Implement Failover in Staging, Development and Production Environment having VERITAS Netbackup


10/2007- 04/2008    SCHERING-PLOUGH CORPN                                                                     Kenilworth   , NJ

                                   Network Administrator


Active Directory Environmental Work

  • Local and Wide Area Network administrator, eRoom Administrator for corporate HQ of Pharmaceutical Company.
  • Worked as a Network Administrator maintaining more than 4000 WINTEL Servers[ W2K3, W2K, NT, VMWare ESXi Vsphere 5.0 /Vcenter client/ VMWare Server Firm/ Documentum, eRoom Administration, NETIQ-DRA-(Directory and Resource management) Security Administration, EPO McAfee Enterprise 10.1 / 8.5.0, CISCO SECURE ACS SERVER, CISCO SWITCHES,ANTIVIRUS Security Patch  mgmt, , Citrix server Farms-terminal issues administration. Worked with  HP OPENVIEW, COMPAQ INSIGHT MANAGER, Remedy - Picasso, PCANYWHERE, SMS, SMTP, CITRIX, MITEL, REDHAT LINUX, Exchange-Prairefyer, ALTIRIS 6.5, SMS, CA Uni center, CA ARC Serve Backup,] ,VERITAS Netbackup, SYMANTEC, issues with LAN for Deploying infrastructure and Implementation of all administration support functions for Windows XP / 2000 [Professional] PCS for clients. Troubleshooting Active Directory problems. Administration and Maintenance of Windows based network of over 45000+ network clients’ nodes.
  •  Worked on Migration of 45000 eRoom domain Accounts from Win NT to Win2k AD Infrastructure.
  • Performed day to day operations using NETIQ-DRA - Active Directory [AD] Administration of Logical Access including, but not limited to, accounts, shares, groups, OU’s, email accounts, terminations, new hires, and change of access creation, implementation, and documentation

§  Responsible for: Setup (configure) and maintenance of Servers, New User setup, New User orientation, End User’s PC’s, hardware/software and various other types of Network related systems/ equipment-printer maintenance.


     Had Service Management (ITIL) framework training in an effort to comply with all internally documented

      Policies and procedures



08/2007- 10/2007    FAAERFCU       [ FAA  Eastern Region Federal Credit Union  ]       Clark, NJ                                                                        

                                 Network Administrator

Server/Systems Admin Support

  • Worked as a Network Support Administrator. Responsible for WINTEL Network System Administration of 25 servers and enterprise wide Financial Application support on Main Frame and Windows WINTEL based Servers INCLUDING Active Directory, DNS, DHCP, GPO, VMWARE - ESX,VIRTUAL CENTER, VERITAS Netbackup.
  • Duties includes Network Administration and maintaining 25 Wintel Windows Servers in a 2 person Team.[ W2K3, W2K, NT, SYMANTEC, MS Exchange 2003,SMTP, MITEL VOIP CALL CENTER Telephone Server / Prariefyre-MS Exchange VOIP server, Federal Credit Union Servers: AFTECH SERVERS-ADVANTAGE,NAUTILUS, EMAIL,DIGITAL INSIGHT, CERTEGY Sessions to Mainframe Servers, BGP and GRE, Cisco secure ACS Server, ARC Serve Backup,], issues with LAN for Deploying infrastructure and Implementation of all administration support functions for Windows XP / 2k [Professional] PCS for 95 clients.
  • MITEL VOIP telephone system Administration includes Day to day Install, Moves adds and changes to the phone system including phone deployment to the desktop and phone device troubleshooting.
  • Monitored & recorded REMEDY/HEAT trouble tickets in timely manner


10/2006- 07/2007    WES [World Education Services]                                         New York City,   NY 

                                 Network Administrator

Active Directory Environmental Work

  • Worked as Network Administrator maintaining 45 WINTEL Servers[ W2K3, W2K, NT, SYMANTEC, SMTP, CITRIX, MITEL,VOIP, CISCO SECURE ACS SERVER, CISCO SWITCHES.REDHAT LINUX, Exchange-Prairefyer, SMS, ARC Serve Backup, RightFax, issues with LAN for Deploying infrastructure and Implementation of all administration support functions for DELL Windows XP / 2000 [Professional] PCS for 150 clients including 6 satellite offices.
  • Supported Remote connectivity, VERITAS Netbackup, ArcServe, for remote Citrix Access, Remote VPN access, new [VPN] Virtual Private Networking client-systems connection, Utilized Nortel Extranet Client and Web tools.
  • Managed / Created users / groups on LAN/WAN. Supported Users add, changes, deletes - Right management, client troubleshooting. Maintain data access security, remote Citrix Access, Remote VPN access.
  • Using SMS done deploying PC to the desktop with the appropriate peripherals for the individual, maintaining the asset database with new equipment. Used WISE Packaging to deploy software on pc and laptops.
  • Maintains complete documentation, including architectural diagrams, Key procedures, inventory, support numbers and contract renewals. Monitored & recorded REMEDY/HEAT trouble tickets in timely manner


08/2004- 09/2006    MERRILL  LYNCH,                                                                              Hopewell, NJ

                                 Network Administrator

Server/Systems Admin Support

  • Worked as XP Network Administrator Tier III on issues with WINTELLAN for Deploying infrastructure and Implementation of all administration support functions for Windows XP / 2000 [Professional] PCS for more than 4000 + client support in XP Migration Project. Used WISE Packaging to deploy software on pc and laptops
  • Assist in the redesign and downsizing of corporate data center utilizing Server Virtualization using VMWARE ESX 3.0 /2.5.Used VMWARE Server - Virtual Center Console for creating Win 2K3/2K Guest servers / leased SAN servers.
  • Performed Post XP migration routine maintenance using Batch process for XP Professional OS and Customized legacy software for individual user groups-Security issues, Windows XP, Outlook 2003, and Office 2003 Configuration. Building Wintel Window Guest server using VMwareESX 2.1.0 and GSX 3.1.0, MSExchange2k3.
  • Configured HBA cards. (SAN: Fiber Channel Configuration & IBM LUN Management, Storage Management)
  • As per developed specs: used SMS / Inventory management Software to configure / installed new
  • Desktop / Laptop Systems, Black berry application software, Palm software and kept network 

      Inventory. Worked on CA Unicenter Software Delivery like SMS server and assets management.


       3/2004 – 7/2004         PSE&G,                                                                                               Newark,  NJ                  

                                      Enterprise Network Analyst

             Server/Systems Admin Support

  • Configured Windows XP workstations Using WINDOWS XP DISK IMAGES in Domain for DELL / HP / IBM Laptops Windows XP/WIN 2000/WIN NT 4/98/95 Environment [4000 + users].
  • Provided Tier II/III support for eRoom Administrator,SMS,MSExchange2003/Outlook 2003/MSOffice 2003 se/Office XP.
  • Analyze third party business application software’s for Windows XP compliance.
  • Created Disk Images having sizes approx 1.9 GB are made using Norton Ghost Professional 7 for support of Software / hardware on WIN XP, Windows2000, WIN NT environment.
  • Create MSI packages-Silent WISE install Packages for standard hardware and third party application software’s on different models of disk images for WIN XP operating Systems. Tested MSI packages for conflict detection for different versions of OS.

      12/2003 – 1/2004       HP Business partner,                                                                              TX, NJ                                       

                                         Network Engineer [ATL]

       Server/Systems Admin Support

  • Installation, HP Proliant ML330 [G3] WINTEL WINDOWS Server setup and configuration for POS / backroom HP server Rollout for 7-Eleven, INC./Hewlett-Packard including Equinox Serial Box, HP Procurve Switch 2524, HP UPS, Router connectivity including equipment mounting,
  • Blue Current, Dell Business partner, Austin, TX: Installation, Dell Power edge 6650 Server setup and configuration of Dell Power Vault 2205 redundant external array for J P Morgan Inc.

      7/2003 – 11/2003          IBM / CITI Bank [8]                                                        New York City,  NY & NJ                                                                               

                                            Network System Administrator                                                

  • Installation, configuration and maintenance for WIN XP Professional Migration using high speed imaging Software Ghost Image 7 and Installation setup process, WIN 2000 / NT Workstation, Gateway support: TN3270, SNA, SAA, Network Combo multifunction printers.
  • Handled XP service pack upgrade, XP SME / SOE build and provided post XP migration user support to 4000+ internal users WIN XP / WIN 2000 security patches-Hot fixes, Upgrade of service packs to maintain security standards. Used SMS server and WISE Packaging to deploy software on pc and laptops

                                            Morgan Stanley,                                                                   New York City,   NY 

  • Responsible for day-to-day support for 13000+ users: XP Migration, Post XP Troubleshooting, test lab work, scripting, and administration of devices.
  • Network Support for WIN XP / WIN NT 4 / Windows 2000, SMS Server environment Configured WIN XP client on MS Exchange 2000 / Outlook 2000 / MS Office 2000 se / Office XP. Performed Post XP migration routine maintenance using Batch process for XP OS and Customized legacy Software for 13000 + users and group of users.

     1/2003 - 6/2003          DOITT                                                                                        New York City,   NY                                                                                    Department of Information technology and Telecommunication-311Call center   

                                         LAN Network Engineer

            Server/Systems Admin Support

  • Performed network technical support of software on WIN XP, WIN NT 4, WINTELWindows2000 environment Configured Windows XP workstations on MSExchange2000 and Administration and Connected 1000 + users to LAN in Windows XP / 98 / 95 Environment. Provide Tier II / III support for MSExchange2K/ Outlook 2K3/MS Office 2K3/se/Office XP.
  • Day-to-day support responsibilities includes troubleshooting Server/Workstations problems, TCP / IP Config For network connectivity, Software, all kinds of Hardware[ Laptop-desktop ]and User[ phone and hands-on] support.


     1/2001 - 12 /2002       Johnson & Johnson                                                                                Raritan, NJ           

                                        GDS - VPN Network Admin

            Server/Systems Admin Support

  • Worked as GDS / VPN Administrator dealing with more than 120 Systems Administrators all over North America, Canada and Latin America on issues with LAN / WAN for Remote dialing, Deploying infrastructure and Implementation of VPN / GRAS for daily approx 100 client nodes in LAN / WAN. Administration and Maintenance of Windows based network of over 50000+ network client nodes. Used VOIP,CISCO SECURE ACS SERVER, CISCO SWITCHES.
  • Organized Rollout of Secure ID tokens. Take care of after Hours 24/7 365 ON CALL support,
  • Provide Support, Training and Documentation to local administrator of J&J subsidiary companies & IBM helpdesk.

     10/1999 – 12/2000     Consolidated Edison Company of New York                              New York City,   NY           

                                        LAN Network System Administrator

            Active Directory Environmental Work

  • Provided Tier II / III level LAN Administration support of WINTEL Windows 2000 / NT 4,SMS Compaq Proliant Desktop and rack mounted servers for more than 8000 + clients
  • Performed Daily Routine Maintenance of 40 Corporate Production Servers, Monthly / Yearly LAN audits, Daily VERITAS multiple Backup tapes [Volumes] on 40 corporate servers and restored corrupted data, files or folders for Users from VARITAS backup volume. Monitored & recorded REMEDY/HEAT trouble tickets in timely manner
  • Effectively communicated with all LAN Admin, Team members sharing technical info and tips.


      8/1998 – 9/1999    Merck Medco Managed Care, LLC.                                                      Montvale, NJ

                                    PC/Network Engineer

       Server/Systems Network Admin Support

  • Undertook Y2K Deployment Project - Performed implementation of WINTELWindows NT 4 at NJ Local [5] Merck Medco corporate site and remotely for 15 remote Merck Pharmacy sites for 5000 + users nationwide.


      5/1993 – 7/1998    New York Life Insurance Co.                                                      New York City,   NY                                        

                                    LAN Network Administrator

       Active Directory Environmental Work

  • Netware Administrator - Novell Net Ware 3.12 with client 32.
  • Maintained dual OS-WIN 98 / 98 Support included; installation, setup, configuration, maintenance, and upgrades of Servers and workstations, Hardware peripherals i.e. printers, plotter and software





DEpt Of Physics,       South gujarat Uni,      SURAT, IndIA                                                            May 1980

MSC. Electronics and Mathematics          

Comet technology,           Edison,  NJ

      Completed MCSE WINDOWS 2000, Checkpoint/VPN Security training Classes                    May 2003

ITM Institute, NJ

Completed Unix Administration SUN Solaris 7 / 8, CCNA training Class                                May 2002

PC AGE II Computer Training School        Piscataway, NJ

Completed MS Windows NT 4 Class                                                                                May 2000