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Resume Number : 50040
Category : Information Technology
Desired Position : senior ux designer
Education : MS, Instructional Technology
Skills :
Tax Terms: Contract Corp-to-Corp
Location : New York, New York
Current Company : Vanguard
Current Salary : Up to $115K
Experience : 10-20 Yr
Date : 09-08-13
Info :


Information Architect & User Experience Designer

Senior-level information architect and user experience designer with over 15 years’ experience. Enterprise-level skills include collection and analysis of user requirements, field research (contextual inquiry), usability testing and evaluation, prototyping, wireframing, and navigational diagramming. Results are intuitive and efficient user interfaces for both desktop and web-based applications. Excellent Visio skills and experience designing for HTML/CSS/JavaScript web applications, some employing JQuery and JQuery UI libraries. Working knowledge of Adobe Creative Suite (Dreamweaver, Photoshop, Illustrator, InDesign).


INFORMATION ARCHITECT – Vanguard                                  (Contract) May 2013 – June 2013

Designed flow and screens for modules of new online Financial Advice application going live in 2014.

INFORMATION ARCHITECT – JPMorgan Chase                     (Contract) May 2012 – Apr 2013

Working closely with business stakeholders of a new mortgage processing Web application,

  • Created complete information architecture and interaction designs
  • Designed all screens for multiple modules
  • Created and delivered highly detailed and annotated wireframes for developers to code from

SR. INFORMATION ARCHITECT – Cadient Group                 (Contract)  Jan 2012 – May 2012

  • Enhancing new product launch site wireframes and site maps for major Pharma corporation.

INFORMATION ARCHITECT – Affusion Consulting              (Contract)  Nov 2011 – Dec 2011

  • Designing information dashboards for major healthcare software vendor.

SR. INFORMATION ARCHITECT – Vanguard Group              (Contract)  Apr 2008 – May 2011

  • Specialized in designing highly usable Microsoft SharePoint 2007 collaboration sites for Retail, Corporate, and Institutional divisions. Skills include creating information architecture and taxonomies, optimizing search, conducting and applying user research.  Provided consulting and wireframes for over 100 internal clients. Received training from Microsoft consultants on SharePoint 2010 including ribbon UI.
  • Designed and oversaw implementation of  Enterprise 2.0 features for corporate intranet, including enhanced user profiles, search by skills, and interactive org charts.
  • Worked with usability team constructing task scripts and reports. Participated in lab sessions. Also conducted informal solo usability tests during concept development.
  • Designed and wireframed several client-facing enterprise web applications, including an easy-to-use Loans & Withdrawals module that saved the company $6M in one year and reduced call center headcount by 15. Designed an email deflection application that reduced support emails by 20%.
  • Created totally new front end for Defined Benefits user application, including adaptive interface that changed based on user’s retirement status.
  • Created email deflection application using search engine recognition technology that reduced help-related email volume by 15%. Won internal Institutional division award.
  • Worked in a fast-paced Agile development environment, contributing to consistently excellent burn-down rate for each sprint. Team member from visioning phase to QA testing.

INFORMATION ARCHITECT – SchoolNet                                                     Sep 2006 – Mar 2008

  • Designed user experience for best-selling data decision-making software for large school districts (clients include Chicago, Philadelphia, Atlanta, Houston, Dallas). Created information architecture, screen designs, and wireframe specifications for enhancements to the core product. Also created user experience, screen design, interaction design (including prototypes), and wireframe specifications for three new products for school district career planning and professional development:

LEAD DESIGNER – Electronic Ink                                                (Contract)  Mar 2006 – May 2006

  • Created information architecture and wireframes for clients of largest UI design firm in Philadelphia, PA. Clients included Morgan Stanley, GAIN Financials, and Vasont Systems. Applications included corporate portals, FOREX trading, and content management.

INFORMATION ARCHITECT – Empathy Lab                          (Contract)  Mar 2006 – Mar 2006

  • Designed information architecture for new website for subsidiary of major publishing services firm. Deliverables included Visio navigation diagrams andsite maps.

USER EXPERIENCE DESIGNER Paragon Computer Professionals        Dec 2005 - Mar 2006

  • Contract assignment. Redesigned executive dashboard, and re-architected and redesigned project estimation/proposal generation tool for internalportal of major pharmaceutical corporation.

UI ANALYST/DESIGNER Siemens Health Services                                    Jan 2003 - Sep 2005

  • Created 80+ user interface screen layouts encompassing 50+ functions for flagship Soarian® Financials web application. Translated use cases and system state specifications into highly usable workflow UIs.
  • Designed multiple conceptual models andnavigation architectures for workflows in Patient Access (Check-in, Check-out) and Revenue Management (Insurance & Guarantor Billing, Charge Posting).
  • Designed and participated in regular usability sessions in Siemens labs and wrote reports of results.

LEAD DESIGNER Cognetics Corporation                                                      Jul 1994 - Nov 2002

Led 32 projects at pioneering usability consulting firm in Princeton, NJ. Specialized in contextual inquiry (field research), interaction design, and UI design. My clients included ADP, ETS, StorageTek, World Bank, and many others. Managed multiple projects at once. Conducted internal and external (lab) usability sessions on nearly every project. Some major projects were:

Depository Trust & Clearing Corporation -Three year nation-wide field research project at 21 client banks and brokerages. Resulted in redesign of core financial services systems, replacing hundreds of terminal screens with a rich client Java-based UI using a combination of AWT and Swing UI components.

Thomas Regional Publishing -Architected and designed multimedia industrial catalogs (CD-ROM/web hybrid with 19 regional editions). Features included patentable rule-based database of revenue-weighted, rotating sponsor ads.

McGraw Hill / CTB -Co-designed Web version of Terra Nova state assessment tests for K-12 students.  Designed navigational system simple enough for young children to quickly master.

ACT - Created computer version of the ACT College Placement test. Innovative features included “zero training” interface that negated advantages experienced computer users would have over other students.

FOUNDER and PRESIDENT – Lehigh Interactive Multimedia                                1989 to 1994

  • Created 12 interactive videodisc training courses for Bethlehem Steel Corp. for floor-level steelworkers. Subjects included operation of a continuous caster machine, basic metallurgy, and maintenance of high-tech steelmaking equipment. Deployed on shop floor so workers could train during downtime.
  • Designed two CD-ROM-based consumer-oriented financial research Visual Basic applications for Dow Jones.

RESEARCH SCIENTIST – Lehigh University                                                              1988 to 1989

  • Developed alternative user interfaces using custom-designed task-specific input devices.
  • Taught course on fundamentals of CD-ROM standards and authoring tools.


  • One year of doctoral study at LehighUniversity, Bethlehem, PA
  • MS, Instructional Technology, LehighUniversity, Bethlehem, PA
  • BA, English Literature, WashingtonUniversity, St. Louis, MO


  • Usability Professionals Association (UPA)
  • Association for Computing Machinery (ACM)
  • ACM Special Interest Group on Computer-Human Interaction (SIG-CHI)
  • Philly CHI