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Resume Number : 50052
Category : Information Technology
Desired Position : software Developer
Education : Bachelor of Business Administration, Major: Management Information Systems
Skills :
Windows Server 2008 and Windows Server 2003 support5 Yr
nstall, configure, and support client’s local area network and wide area network5 Yr
Support and maintained Exchange 2007 systems5 Yr
Network Administrator for Microsoft Exchange Server 20032 Yr
Tax Terms: Contract Corp-to-Corp
Location : New York, New York
Current Company : AP3D CONSULTING
Current Salary : Up to $80K
Experience : 10-20 Yr
Date : 09-09-13
Info :






Systems Consultant                                                                                                                                 March 2008-May 2013

  • Install, configure, and support client’s local area network and wide area network
  • Provide Windows Server 2008 and Windows Server 2003 support
  • Support and maintained Exchange 2007 systems
  • Monitor network to ensure network availability to all system users
  • Maintained and recommended clients on system upgrades
  • Bridge between clients and Postini vendors
  • Provide technical phone support and remote support for client satellite offices
  • Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems



Corcoran Sunshine Marketing Group,New York, NY

Information Systems- Supervisor, Technical Support                                                                                   February 2006-January 2008

  • Supervised technical support personnel
  • Network Administrator for Microsoft Exchange Server 2003
  • Maintained Blackberry Enterprise Server 4.0
  • Data backup using Symantec Veritas 10.0
  • Managed New Development projects
  • Maintained internal listings using a private web application
  • Maintained website layouts using internal web applications
  • Received and rolled out new development projects
  • Managed corporate wireless account
  • FTP server maintenance
  • Implemented and maintained custom-built Customer Relationship Management application
  • Oversaw Access Control Security (Keri System)


The Corcoran Group Real Estate, New York, NY

Information Systems- Technical Support Specialist                                                                                       August 2001-February 2006

  • Provided desktop hardware and software support
  • Provided phone support to independent contractors
  • Provided home and site support
  • Supported internal applications (Company’s private web application, intranet)
  • Personal Digital Assistant support
  • User account administrator
  • Interim help desk supervisor



Information Technologies- Road Runner Level Three Analyst                                                                  February 2000-August 2001

  • Provide Third Level support for Road Runner customers of NYC, Staten Island and Bergen
  • Perform as a liaison between departments (Help Desk, PC contractors, Cable Installers, Customer Service, National Help Desk, RegionalDataCenter) to resolve customer issues
  • Support on all Windows and Macintosh platforms
  • Use CSG (3270 Emulation) to modify and update accounts


Information Systems- PC Specialist                                                                                                 April 1998-February 2000

  • Provide second level support for workstations on multiple platforms
  • Provide first level support (help desk)
  • Troubleshoot Novell 4.0; Windows NT, Windows 9x, Windows for Workgroups 3.11, workstations in Time Warner Cable of New York City (which includes sites: Southern Manhattan, Northern Manhattan, Flushing, College Point, Woodside, Brooklyn, Quics, and Southern Warehouse)
  • Administration of user accounts under Novell and GroupWise
  • Software support and administration of GroupWise 5.5.2
  • Multiple software support (Fleet Street v2.3, Lotus 123r5w, Lotus 123me, Microsoft Office products, Signal 3.0, Visio 5.0, Oracle 8)
  • Configured workstations for TCP/IP
  • Setup and administered printers using JetAdmin v3.4


Information Systems Department Intern                                                                                                            Summer 1997

  • Provided end user support under supervision of a Network Analyst
  • Responded to end user requests and provided first level support (Help Desk)





College of Business Administration

Bachelor of Business Administration, January 1998

Major: Management Information Systems


OBJECTIVE:          A position where I can utilize my experience to help me expand my knowledge and develop a relationship with the company and my career.


LANGUAGE SKILLS:            Conversant in Cantonese