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Resume

Resume Number : 50055
Category : Information Technology
Desired Position : software Developer
Education : System Information Engineer
Skills :
Microsoft Windows XP, 7, 8 and Server 2003, 20085 Yr
Linux and Mac OS5 Yr
Android, iOS, Blackberry5 Yr
AS/400 Operation / Administration5 Yr
SAP5 Yr
Tax Terms: Contract Corp-to-Corp
Location : New York, New York
Current Company : Coby Electronics Corp.
Current Salary : Up to $80K
Experience : 5-10 Yr
Date : 09-09-13
Info :

 

Objective:

To attain a position as a Technical Support Specialist, Help Desk, LAN/System Administrator.

 

Highlights of Qualifications

 

  • An accomplished Microsoft LAN administrator with 12 years of progressively responsible experience, supporting Windows 2000, 2003 and 2008 servers

 

  • Strong Hardware and Software installation and troubleshooting skills

 

  • Excellent troubleshooting and logical problem solving skills

 

  • High level of written and oral communication skills

 

  • Able to manage all help desk related work

 

  • Creative ability to solve unusual or difficult problems when logical methods have failed

 

  • Demonstrated ability to meet deadlines, and set priorities

 

  • Able to install local area network from cabling system to configuration of devices and peripherals

 

 

Work Experience:

 

2010 - 2013 – Systems Administrator

Coby Electronics Corp.

Lake Success, NY 11042

 

Responsibilities handled are summarized as below:

  • Evaluate and compare new technologies and Software solutions to make recommendations. Some of the solutions implemented are: IT Systems and Asset Management, Mobile Device Management (MDM), End-Point Security Solution, Backup and Disaster Recovery, File Sharing
  • Kaseya IT Systems and Asset Management configuration, deployment, and management
  • Air-Watch Mobile Device Management (MDM) configuration, deployment, and management
  • Kaspersky Anti-virus configuration, deployment, and management
  • Share-File configuration and management
  • Druva inSync configuration and management
  • Develop, maintain, and create documentation of an IT assets audit process
  • Develop and create documentation for standard IT procedures
  • Purchase of laptops, desktop, printers, and new technology products for internal testing
  • Manage the warranty from Lenovo and Dell for the laptops and pc's renewing warranty when needed
  • Provide support for 150 users in 5 different locations
  • Stay on top of new trends and changes in the IT industry as well as mobile technologies

 

 


2009 - 2010 – Tech. Support

Andin International, Inc. Headquarters. 

New York, NY 10014

  • Verify over-night process, servers and services are up and running, rotate and change tapes for backups
  • Creating users and profiles in Windows Servers 2000/2003 and AS400, also images using Ghost
  • Configuring and deployment of PC's, Printers, Phone lines, Network printers for new users, as well as keeping up to date inventory of PC's, peripherals and supplies
  • Provided daily technical support for Network connectivity, E-mail and Software applications
  • Capable to communicate with user and solve their problems as fast as possible

 

2005 – 2009 - MIS Operations Supervisor

Andin Caribe Inc.

Santo Domingo, Dominican Republic

  • Managed and Trained 3 Employees to provide IT Support
  • Follow up with the users request until completion
  • Update Intranet reports
  • Follow up of the backups of the Windows Servers, follow up with the daily backup and weekly backup of the locals AS400's, follow up of the backup in specials stations like Accounting, Payroll, Security Dept., HR, and make sure those stations had priority for support
  • Follow up with reports and problems with telephone extension from the service provider, configuration of the telephones and assigning new extensions for incoming users
  • Follow up with the contracts from IBM and the inventory of the IBM terminals
  • Assign and supervise user quotes in the local file server
  • Act as the middle man between senior managers and supervisors from others department to ensure their goals and needs were meet, coordination of weekend jobs (usually off-works hours)

 

Education & Certification:

 

2012                      Windows Server 2008 Network Infrastructure Configuration – NetCom Learning

2007 – 2007         CCNA (Module 4) - Las Américas Technology Institute (ITLA)

2005 – 2009         Licensed- Information Technology - Caribe University (UNICARIBE)

2002 – 2005         System Information Engineer - APEC University

                                               

Computer Skills:

 

 

  • Microsoft Windows XP, 7, 8 and Server 2003, 2008
  • Linux and Mac OS
  • Android, iOS, Blackberry
  • Microsoft Office
  • Lotus 1,2,3
  • AS/400 Operation / Administration
  • SAP
  • NAS, SAN
  • Cisco Routers/ Switches
  • Ghost, and Acronis Imaging and Restoring
  • RightFax
  • All types of Antivirus
  • Installing, and configuring local and Networks Printers
  • Installing, and configuring all types of computer hardware
  • Bilingual (English-Spanish)


 

References:

Available upon request